Privacy and Security
This policy is effective as of 4/17/18.
2. Collections and Use of Information
When you visit our Web site ("Site"), place an order, otherwise interact with our Web site, and/or contact us via e-mail, certain information is or may be collected. Among the types of information that may be collected are the following:
If you place an order, we may collect your name, company, address, phone number, email address, billing information, the kind of product purchased and other information about your purchase
If you sign up for emails, we will collect your email address
If you send us an email, we will collect your name, email address, and any information that you may choose to submit with the e-mail message
If you participate in any surveys, contests, wish lists, fundraising, and other voluntary offerings provided on the Web site, we will collect any information you submit as part of such offerings
We may collect information about your use of coupons and other discounts on our online store, including the number of discounts used, interests and shopping preferences.
We may collect any other information you provide us in response to suggestion forms or other questionnaires.
Third Party Advertisements
Use of Information
We use information we collect for the following purposes. We use information to analyze, manage and improve our Web site so that we may continually strive to provide you with the best shopping experience that we possibly can. Information on traffic patterns and the number of page visits and the like helps us to further develop and improve our Web site layout to better meet your needs. Of course, we also use information such as your name, address, phone number, e-mail address and credit card information to contact you, create your account, respond to your inquiries, send you a catalog and to process, deliver and receive payment for your purchases, and provided you the service that you requested (e.g., enter you into a sweepstakes). We may use such information to send you a promotional materials (e.g., a catalog or notify you of services, special offers, new products and other services that we believe may be of interest to you), or to send you administrative emails (e.g., notify you of important new changes in our Web site). We use collected information to help us diagnose problems with our server or other technical issues relating to the performance of the Web site. We may also use this information to improve our products and services and for internal business purposes, such as generating statistics and developing marketing plans.
Whalez Candles takes reasonable precautions to protect the security of your personal information. Our Web site is hosted on servers that utilize SSL server software. Any credit card information that you provide is encrypted while it is being transmitted over the Internet in order to reduce the possibility that such information can be read by an unauthorized person. Any credit card information collected by us is stored in files held behind a firewall designed to protect your information and to deny unauthorized access by outside users. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we use reasonable efforts to protect your personal information, we
4. Opt In/Opt Out
If you do not wish to receive promotional e-mails (e.g., emails regarding special offers or catalogs) from us, please let us know by sending us an e-mail to email@example.com Please be sure that your e-mail includes your name and address. You may also change your preferences at any time by clicking the "unsubscribe" link at the bottom of each e-mail you receive from us. When you create and account or complete a feedback form or one of our surveys, you may opt-out of receiving promotional correspondence from us.